Sony Xperia Firmware Update Android 6.0 Can't Read Media Card Corrupted

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Z5 No external SD after Marshmallow [NOW WITH FIX]

• Thread starter jonboi
• Start date Mar 15, 2016

• #1

Morning all

I updated my Z5 to MM 6.0, and i am no longer able to access my external SD carte du jour. Card is a Sandisk Ultra 32Gb Course ten

It was NOT set up equally shared storage before the update, and worked fine before the update.
I have taken the card out of the phone and re-inserted it to see if it'll find it, but that restarts the phone and still does non show.
I've likewise taken the card out and put it in a card reader on my laptop, contents prove fine as they were earlier the update, and fifty-fifty tried formatting to exFAT to come across if information technology would discover it, only the phone still does not see it.

Is there a set up for this? I'chiliad a bit annoyed at this, and will be thoroughly pissed off if it won't come dorsum every bit i utilize information technology for camera and music storage to go along the phone retentivity as articulate as possible.

EDIT: NOW A FIX
Encounter post #xvi http://forum.xda-developers.com/showpost.php?p=66090631&postcount=16

Last edited: Mar 29, 2016

• #2

I got the same problem, but finally I institute that my SD menu path changed to /storage/D8F7-09FA, It makes some App tin not notice SD card, I call back it's a bug in the new Bone.

• #3

I got the aforementioned problem, just finally I establish that my SD carte du jour path changed to /storage/D8F7-09FA, It makes some App can not find SD card, I recollect information technology's a problems in the new Os.

Thanks for your reply. I've looked in storage, cannot find anything similar that on mine, looked in all folders, no luck

• #4

Last edited: Mar 15, 2016

• #5

Same trouble here. In addition, I could non delete anything on the card through File Commander nor format the SD card in the android storage setting (got some sort of partition error). I also connect the carte du jour to PC through phone (with menu inside the phone and set to MTP) and the PC could "delete" it but the files are actually nonetheless there after that when I open them through phone. I don't have a card reader with me at the moment so can't attempt that. The menu was working fine before I upgraded to MM.

• #six

I reformatted mine subsequently information technology was causing the telephone to crash afterward the update. Endeavor normal fat32 and make sure information technology's an active partition

Sent from my E6653 using Tapatalk

• #seven

I got the aforementioned problem, but finally I found that my SD menu path inverse to /storage/D8F7-09FA, It makes some App tin not find SD bill of fare, I think information technology's a issues in the new Bone.

I reformatted mine after it was causing the phone to crash after the update. Endeavour normal fat32 and make certain it's an active partition

Sent from my E6653 using Tapatalk

Washed that this morning, still no joy. Reads fine in a card reader, but non in the phone.

Oddly, it does non show at all similar DMC_UNIVERSE post, i've been through all the folders and zero shows with the contents of my SD card.

Really annoyed at present

• #8

Sony accept brash me to try the Software Repair via the Companion software. Still not working, and i've lost all my information. Now have to set the phone from scratch over again!!!

• #9

This is a Marshmallow issue, not a Sony one. It happened to me on my Nvidia Shield Tablet later it got the MM update too...

• #10

Same problem here. In improver, I could non delete anything on the carte through File Commander nor format the SD card in the android storage setting (got some sort of partition error). I also connect the card to PC through phone (with card inside the phone and set to MTP) and the PC could "delete" information technology but the files are actually still there after that when I open up them through phone. I don't accept a card reader with me at the moment so can't try that. The carte was working fine before I upgraded to MM.

Friend of mine had the same trouble with his microsd card sandisk 64GB class 10.. Whenever that happens, information technology means your sdcard is rubbish. Defect,dead,goodbye bye Charlie, R.I.P.. Buy a new sdcard.

---------- Post added at 07:40 PM ---------- Previous post was at 07:thirty PM ----------

Morn all

I updated my Z5 to MM 6.0, and i am no longer able to admission my external SD card. Card is a Sandisk Ultra 32Gb CLass 10

It was NOT set upwards every bit shared storage before the update, and worked fine before the update.
I have taken the card out of the phone and re-inserted it to see if it'll detect it, simply that restarts the phone and yet does not evidence.
I've also taken the card out and put it in a carte reader on my laptop, contents evidence fine every bit they were before the update, and even tried formatting to exFAT to run across if it would detect it, but the phone still does not see it.

Is in that location a prepare for this? I'm a bit annoyed at this, and volition be thoroughly pissed off if information technology won't come back as i utilize information technology for camera and music storage to keep the phone memory equally clear as possible.

Connect the sdcard to the pc with sdcard usb adapter or reader. Endeavor to wipe its contents, format it with default settings, select quick format. (backup whatever u need first).. After thats done insert the sdcard in to the phone and format it using the phone format sdcard pick in settings>storage.

If for any reason after you reinsert your sd bill of fare dorsum in to the telephone all the contents on the sd card are still there, so simply put.. Your micro sd card is defect. Throw it out and buy a new one. Lol. This is alsoa common problem with sandisk ultra micro sd cards. Sandisk fifty-fifty admit it in a forum i read once, cant remember the link im afraid. But a simpke google search is your all-time friend for that .

Hope this cleared a few things up for u

---------- Post added at 07:53 PM ---------- Previous post was at 07:40 PM ----------

Oh something i forgot to mention, if any of y'all take a custom recovery and rooted device, try this, (as it could be possible your device had put a protection/lock on the sdcard). Effort to format the micro SD card within the Custom recovery instead if information technology doesn't work from within the settings menu.. you'll likewise have a scrap more detail every bit to whats going on with the carte. If custom recovery fails to format the bill of fare, then the card is literally defect. Purchase a new i

• #11

Friend of mine had the same problem with his microsd carte du jour sandisk 64GB class 10.. Whenever that happens, it ways your sdcard is rubbish. Defect,dead,goodbye bye Charlie, R.I.P.. Buy a new sdcard.

---------- Post added at 07:twoscore PM ---------- Previous post was at 07:30 PM ----------

Connect the sdcard to the pc with sdcard usb adapter or reader. Effort to wipe its contents, format it with default settings, select quick format. (backup any u demand showtime).. After thats done insert the sdcard in to the telephone and format information technology using the phone format sdcard selection in settings>storage.

If for any reason after yous reinsert your sd card back in to the phone all the contents on the sd carte are still there, then simply put.. Your micro sd card is defect. Throw information technology out and buy a new one. Lol. This is alsoa common problem with sandisk ultra micro sd cards. Sandisk even admit information technology in a forum i read once, cant remember the link im agape. But a simpke google search is your all-time friend for that .

Hope this cleared a few things up for u

---------- Post added at 07:53 PM ---------- Previous post was at 07:40 PM ----------

Oh something i forgot to mention, if any of you accept a custom recovery and rooted device, endeavor this, (as information technology could be possible your device had put a protection/lock on the sdcard). Endeavour to format the micro SD card inside the Custom recovery instead if it doesn't work from inside the settings carte du jour.. you'll likewise accept a bit more particular as to whats going on with the card. If custom recovery fails to format the carte du jour, and then the card is literally defect. Buy a new one

Why would the problem only surface after MM update if information technology is a defect?

Sent from my E6653 using Tapatalk

• #12

Why would the trouble only surface afterwards MM update if it is a defect?

Sent from my E6653 using Tapatalk

I'thousand not sure as to what the MM update has to practice with it, It could only be coincidence that your MicroSD card just happen to go defected at the time of the update...

although information technology seems like too much of a coincidence.. there is just 1 way to be Exactly sure, that it aint your MicroSD.. If you lot take any data on the card that isn't important. Then endeavour this and post dorsum your results....

i. Insert the microSD in to your MicroSD adapter or card reader on your PC..
2. Try to format the SD card within windows either as eXFAT or FAT32 (Attempt both) Inserting the carte dorsum in to the phone subsequently each Format with both File Systems
3. Cheque the SD card in files within your telephone with a file explorer and come across if the Information on your SD card is Yet there, If it is.. The Carte Is Defect/Damaged/Corrupt etc..
4. If all the data is gone, Then navigate to your Settings>Storage>Format SD CARD (using the phone/device to format it)

Let me know how y'all Get..

• #xiii

I'm not sure as to what the MM update has to practice with information technology, It could only be coincidence that your MicroSD card just happen to go defected at the time of the update...

although it seems like too much of a coincidence.. in that location is only 1 way to be Exactly sure, that it aint your MicroSD.. If you have any information on the card that isn't important. Then endeavor this and post dorsum your results....

1. Insert the microSD in to your MicroSD adapter or carte reader on your PC..
2. Try to format the SD card within windows either as eXFAT or FAT32 (Effort both) Inserting the bill of fare dorsum in to the phone later on each Format with both File Systems
iii. Cheque the SD card in files inside your phone with a file explorer and meet if the Information on your SD carte is Still there, If it is.. The Card Is Defect/Damaged/Corrupt etc..
4. If all the data is gone, And then navigate to your Settings>Storage>Format SD Carte (using the telephone/device to format it)

Let me know how you Go..

Cannot format through telephone like I said in my previous post.

Tried on pc and completed the formating but the files were yet there afterward that. Files are still accessible through pc and telephone afterward the formatting.

Sent from my E6653 using Tapatalk

• #14

Cannot format through telephone like I said in my previous post.

Tried on pc and completed the formating simply the files were nonetheless there afterward that. Files are still accessible through pc and phone after the formatting.

Sent from my E6653 using Tapatalk

Im afraid your sdcard has forsaken you lot.. I just happen to still have the sdcard that belonged to my mate, and i tried formatting, wiping contents through phone and pc. Even though pc allows you to format, it actually doesnt do annihilation. Try a new sdcard mate

---------- Mail added at 09:21 AM ---------- Previous post was at 08:34 AM ----------

At that place take many threads and discussions on the sandisk forums with many people having the same issues with these csrds.. Some people even bought 4-5 of them and had to send them all back to sandisk and get them replaced with working cards.. Manifestly these cards practise not handle being formatted besides many times all that well.. Infact, people have been claiming that when they format it once or twice the card however works fine. Then later the 4-5th time, they but requite out and simply end working all all of a sudden.. Here is the link to the forum

http://forums.sandisk.com/t5/Mobile...sk-Ultra-64gb-MicroSD-Wont-format/td-p/284884

I user claims he used this method and information technology seemed to have fixed the problem.

diblon

08-03-2015

I had the same trouble every bit anybody else here on the forum. Nothing worked but this.

Yous have to format the card using Windows Command level option;

1. Run and type "cmd"

2. So type; "format L:"

iii. Get a cup pf java and relax

*

Notes

** 50 = your sd carte du jour drive letter

** don't employ quotation marks

** there is a space between format and the bulldoze letter of the alphabet

------------------------------

Give that a try and let me know how it goes..

Good luck guys..

EDIT: I am infront of my PC now, and so I am going to endeavor format it this way through CMD PROMPT (aka MS-DOS), and considering its a 64GB card, it will take a picayune bit of time.. So far it'due south been going smoothly and information technology'southward at 13% (roughly ane% every 45sec - 1min 10sec).. Information technology must be doing a thorough format rather than a quick format.. Let'south only wait and run into if all ends well..

I Will post the results / outcome once format is complete and afterward I test it in one of my devices..

Terminal edited: Mar 25, 2016

• #15

Edit: no good.

---------- Post added at 02:08 AM ---------- Previous postal service was at 01:19 AM ----------

ReEdit:: Well, the good news is, my marshmallow Z5 detects and accesses my 32GB bill of fare with proper file pathing, rw access etc..

Maybe taking your sdcard out while updating to MM could have prevented a file pathing corruption, renaming.

But @ the person who's sdcard merely stopped working altogether, but you're carte du jour done for man. Funny thing is, its mainly sandisk cards. I'chiliad not a fan of sandisk, they are too unreliable IMO..

• #16

Right, after a lengthy formatting session using windows and CMD prompt, neither worked (exFAT or FAT32).

I downloaded SD Card Formatter as suggested past this post http://forums.sandisk.com/t5/Mobile...tra-64gb-MicroSD-Wont-format/m-p/285302#M1787, and tried formatting with this (link to format tool: https://www.sdcard.org/downloads/formatter_4/index.html).

I tried 3 times with this, the just option that worked was to employ the Total (OVERWRITE) choice within the software. Took a while, merely once done, the phone discovered the card when it was inserted back into the phone. It is at present recognized by all apps, and for good measure, i ran a format of the SD bill of fare from the phone's storage options in the settings carte. No prior contents showing, and so all is good.

I've since copied the contents dorsum onto the carte, and they are at present visible.

Cheers guys for your help!

• #17

Correct, after a lengthy formatting session using windows and CMD prompt, neither worked (exFAT or FAT32).

I downloaded SD Card Formatter as suggested past this post http://forums.sandisk.com/t5/Mobile...tra-64gb-MicroSD-Wont-format/m-p/285302#M1787, and tried formatting with this (link to format tool: https://www.sdcard.org/downloads/formatter_4/index.html).

I tried 3 times with this, the simply option that worked was to apply the Full (OVERWRITE) option within the software. Took a while, but one time done, the phone discovered the card when it was inserted dorsum into the phone. It is now recognized by all apps, and for good measure, i ran a format of the SD card from the phone'due south storage options in the settings carte du jour. No prior contents showing, so all is expert.

I've since copied the contents back onto the carte, and they are now visible.

Thanks guys for your help!

Glad to see you go it sorted out and working mate..

But something to remember for hereafter reference, windows disk manager wont allow formatting annihilation bigger than 30GB to fat32.. You need to use a program like easeus division master when doing and then..

But im sure yous're already aware of that .

Anyway. Glad you got it sorted anyway mate..

• #18

Well, i tried once more using the tool provided in the link. Its a no go. The bill of fare is a dud.. I hate sandisk devices i tell ya.. Lol

• #19

aforementioned happened to me also the Play Services fault, concluded up reformatting the sd and clean install MM, all workin great now

• #xx

i found a solution to your trouble

try formatting your sd card to ur other phone and effort it again on your z5

just sharing my knowledge hope it piece of work

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Source: https://forum.xda-developers.com/t/z5-no-external-sd-after-marshmallow-now-with-fix.3337084/

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